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Privacy Policy

Casablanca Box is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Casablanca Box may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we save?
We may save the following information:
name and date of birth
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info.casablancabox@gmail.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to info.casblancabox@gmail.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below:
Contact No : 
+91 7977184904
Email : info.casblancabox@gmail.com


SHIPPING
For Domestic Shipping:

Casablanca Box is currently shipping to all serviceable areas in India.
At  Casablanca Box,  we do understand the importance of  receiving your purchased products in the best condition, and on time. We continuously strive hard to make sure the product reaches you at the earliest possible time.

You can connect with us anytime at info.casablancabox@gmail.com

You can also call us on +91 7977184904 between  Monday to Friday, between 11am to 6pm.

We will try to resolve your issue at the earliest.

Shipping Time:

All products are shipped out between 1 – 10 working days.

If the order is with initials it is shipped out between 7-15 working days.

 Returns & Exchanges:

Casablanca Box does not have a return policy.

For exchange of the purchased product we might request you to share an image of your product/ s.  for your order to qualify as an exchange.

You must raise an exchange request by emailing us on support@2amstore.com within 48 hours of receipt of your order received. The customer will bear the shipping charges to our warehouse for all the other reason of exchange other than if the product delivered is damaged. The product must dispatched to our warehouse within 48 hours after the exchange request is raised.

Products purchased during sale will not be exchanged/returned.

Product packaging, labels & tags must not be tampered with.

3-months warranty against manufacturer defect.

Product must be in perfect condition.

Exchanges will be processed only once the product has been received in our warehouse and has been checked for quality.

Cancellations:

The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location.

The order should be cancelled within 24hours of the order placed.
2AM reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.

For International Shipping: 

In case of international orders, shipping cost is charged in addition to your bill amount as per weight, distance to destination from Mumbai and duties, if any, as calculated by our logistics service provider (courier). Please email us on support@2amstore.com for more information.

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